Contact information

Contact Information

If you have any questions about Somvera, your order, shipping, returns, or our products, please contact us.

Customer Support

Email: support@somvera.org

We recommend contacting us by email for order-related questions. Please include your order number where applicable so we can assist you more efficiently.

Business Information

Somvera
Operated by Omar Elbahar
Stubnitzstr. 21
13189 Berlin
Germany

Email: support@somvera.org
Website: Somvera.org

Returns

Please do not send returns to the address above without first contacting us.

Return addresses may differ depending on the fulfillment location.

Before returning an item, please contact:

support@somvera.org

We will provide you with the appropriate return instructions.

For more information, please review our Refund & Return Policy.

Order and Delivery Questions

For questions regarding:

  • order status

  • tracking

  • delivery

  • cancellations

  • damaged or incorrect products

  • returns and refunds

please contact:

support@somvera.org